Insights & Updates

Hey Celonis Community! Have you ever wondered why so many enterprise AI projects get stuck in the pilot phase? The truth is, frontier AI models are incredible generalists, but they often have a massive operational blind spot: they don’t actually know how your specific business operates on the ground!Without real operational context, AI models are left guessing and in business, guesswork doesn't scale.That is exactly what Celonis is solving! At the recent Process Intelligence Days (PI Days) India 2026, Celonis revealed how we are bridging this gap to help organizations transform AI from a generic assistant into a trusted operational specialist.🧠 Here are the big takeaways every Process Miner should know:The Celonis Context Model (CCM): Celonis launched CCM as a smart operational intelligence layer. By combining process data, business rules, and decision intelligence, CCM creates a real-time digital twin of enterprise workflows. As Celonis President Carsten Thoma put it: "The CCM gives

Welcome back to our monthly Community AMA Series, where you get direct access to the product teams and experts behind Celonis' latest innovations!This month, we are tackling a major challenge in modern data architecture: Bidirectional Data Sharing within Data Core.Session 2: Deep Dive into Bidirectional Data Sharing within Data CoreMost integration work still means copying data. Every copy adds cost, adds latency, and creates one more source of truth to reconcile. Bidirectional data sharing in Data Core takes a different route: built on open table and sharing standards, data moves in both directions between your central data layer and Celonis without being duplicated. Join this session to learn everything you need to know about setting up and maximizing Bidirectional Data Sharing within the Celonis Data Core. Date: Thursday, August 27th Time: 10:00 AM - 10:30 AM EDT  Hosts: Sharon Chung (Celonis, Product Marketing Manager) & Kevin Baumer (Celonis, Product Manager) What to Exp

Welcome back to our monthly Community AMA Series. This month, we are diving into all things Celonis AI. Session #3: Celonis AIOut-of-the-box AI lacks the operational context needed to drive real business value. Join us for our next AMA to learn how the Celonis Platform powers your agents with operational context to make better and faster decisions all with fewer token consumption. We will explore what Enterprise AI really needs to reason correctly, decide sensibly, and act reliably.  We will also cover how the Celonis Context Model turns AI from a generalist into a specialist capable of automating workflows like sales order processing and return logistics. Date: Wednesday, September 2nd Time: 11:00 AM - 11:30 AM EDT / 8:00 AM - 8:30 AM PDT Hosts: Julian Gutermuth-Oellrich (Senior Product Marketing Manager) & Harsha Dronamraju (Vice President, Product Management) What to Expect: Key capabilities of Celonis AI, highlights from Celonis:NOW, a live demo, and dedicated Q&A. RS

Hey Community, Let Me Introduce Myself!Hi everyone! I'm Julian, and I'm thrilled to be the owner of this group. A little about me: I'm a Senior Product Marketing Manager at Celonis, and I've been working with Celonis for the past year.My background is in engineering, product management and product strategy, specifically around AI and deep tech first in the automotive industry and then in the B2B software space. For over a decade as product strategist and product marketeer, I've watched AI evolve from highly technical, applied machine learning into today’s generative AI. I love this shift because it empowers everyday business users to bring their ideas to life fast; and no data science PhD required!Outside of work, I'm an endurance enthusiast and athlete. I specifically  love long-distance running and cycling. And since I am young I am also coaching other athletes. Funny enough, even there, AI is changing the way sports coaches work! I'm always happy to connect on those topics, too.What

Hey Community! 🚀Huge news for our North American community! Celonis Chief Scientist Professor Wil van der Aalst, is heading state-side for the Process Intelligence Summit Series.If you've ever wanted to explore why there truly is "No AI without PI" or see how academic foundations translate into real-world enterprise value, this roadshow is built for you. Expect insightful keynotes, live "Celonis in Practice" demos, expert panels, and plenty of networking time with fellow data enthusiasts, academics, and industry leaders.Here is where you can catch the tour this September:Washington, DC Summit When: Monday, September 21, 2026 | 1:00 PM – 5:00 PM ET Where: Georgetown University (Lohrfink Auditorium, Hariri Building) Highlights: Deep dives into how Process Intelligence transforms Computer Science, Supply Chain Management, and the Public Sector. Register for the Washington, DC Summit New York City Summit When: Tuesday, September 22, 2026 | 1:00 PM – 5:00 PM ET Where: Celonis HQ NYC (

Hey Celonis Community! 👋Are you ready to talk about the absolute hottest topic in tech right now? Yes, we’re talking about AI Agents! We’ve all heard the incredible buzz, but how do we move past the hype and actually unlock real Return on Investment ? According to a super insightful feature in Digital Business Magazin highlighting major takeaways from Celosphere, there’s one golden key that makes or breaks an AI agent's success: Context Models! 🛑 The Speed Bump: High Expectations vs. RealityDid you know that 89% of global leaders see AI as their single most important competitive lever?  But here’s the catch: existing, fragmented processes are slowing them down for 76% of executives.In fact, 8 out of 10 decision-makers agree on one game-changing truth: Without a deep understanding of operational context, AI will not deliver a sustainable ROI. An AI agent without context is like a world-class driver dropped into a city without a map. It has all the power to go fast, but no clue where t

Hi Celonis Community! 👋Curious what we've been cooking at Celonis? Tune in as we break down our latest platform features and why they matter — all in under ten minutes. And this time, we'll do it with a special twist for foodies. Don’t miss out!Watch now

Scaling Process Intelligence from a pilot to an enterprise engine isn't just a tech rollout, it's an organizational gamechanger. Drawing from digital transformation experience across global enterprises like Merck, GE HealthCare, and Johnson Controls, here is the playbook for driving massive enterprise ROI.🚫 The Don’tsDON’T start with pure reporting: Using Celonis like a prettier Power BI delivers zero ROI. Focus on proactive, context-driven process execution rather than passive, historic dashboards. DON’T isolate IT: Data pipelines matter. Always build a Governance Trio for every domain, combining a Process Lead, a Functional Lead, and an IT Lead alongside your Center of Excellence.. DON’T rely solely on grassroots excitement: Bottom-up energy builds momentum, but top-down sponsorship drives budget. Executive alignment at Merck boosted total realized value from $20M to $75M in a single year. DON’T accept functional silos: Process is process, whether in Finance, Manufacturing, or Clini

In March, Celonis hosted its first AI Lab hackathon of the year in Chicago.. The fast-paced, one-day event brought together leading enterprise teams and Celonis solution experts to transform complex business challenges into working, AI-powered prototypes in just hours 🚀!By tapping into core Celonis Platform capabilities, including Annotation Builder, Orchestration Engine, Prediction Builder, and Process Copilot, participants turned raw process data into production-ready AI solutions 🤖💡. High-Impact Enterprise Solutions Built in Chicago🏎️ Product Lifecycle Management Cycle Time PredictionIndustry: Global Tier 1 Automotive Supplier The Challenge: Change requests in product lifecycle management frequently suffer from long cycle times, bottlenecks at feedback checkpoints, and lack of visibility from traditional BI tools. The Solution: The team built a machine learning tool to predict expected cycle times and flag change requests likely to get stuck. Paired with a Process Copilot, chang

Starting today, we’re giving away 15 tickets (each valued at €849 Super Early Bird price) to the biggest Process Intelligence event of the year - Celosphere 2026, happening in Munich, December 1-3. Each ticket covers your full event pass. (Note: To claim your ticket, you must be able to attend in person. Travel and accommodation are NOT included and must be covered by the participant).📌 No forms, no catch. Just help others, share your best practices, and earn points toward a complimentary conference pass.Let’s get started!🌟 What Do Challenge Winners Receive?As a challenge winner, you not only earn a free ticket to Celosphere, you also unlock exclusive VIP perks:Exclusive Group: Access to a private online community space dedicated to challenge winners. Profile Badge: A custom community platform credential celebrating your win. Special Swag: Hand-picked, swag waiting for you at the venue. Reception Invite: A personal invitation to the exclusive Community Reception. And more…  🚀 How to

Hello Celonis Community! Are you ready to turn sustainability commitments into real-world operational impact? We are thrilled to invite you to an exclusive event taking place during NYC Climate Week! 🏙️✨Celonis and EcoVadis are bringing together sustainability, procurement, and supply chain leaders for an inspiring Executive Breakfast Roundtable: "Building the AI-Ready Sustainable Enterprise."💡 What’s on the Agenda?Keynote Insights: EcoVadis Co-Founder & Co-CEO Pierre-François Thaler will share key findings from the Carbon Action Report, uncovering how cost, disruption, and disclosure pressures are accelerating supply chain decarbonization. Process Intelligence in Action: See firsthand how Celonis enables organizations to bridge the gap between strategy and execution, embedding sustainability right into daily business operations. Customer Perspectives & Peer Exchange: Hear practical customer case studies and participate in a collaborative roundtable on AI, resilience, and sus

Hey Celonis Community! Let’s be honest: just about every enterprise is rolling out an AI pilot or initiative right now. And if you look at the executive dashboards, things look amazing! 🚀 Ticket automations are up, bug fixes are fast, and data parsing is a breeze.But according to an Economist Enterprise report, while CTOs are celebrating high confidence in AI returns, the teams closest to the actual work are feeling a lot less enthusiastic. Why the gap? Because we are treating AI like bolt-on tech solutions and measuring activity and tasks, instead of true business outcomes. We're mistaking a busy waiter for a happy diner! If you want to move past vanity metrics and ensure your AI investments are driving real value, here are the benchmarks you actually need to consider:Ditch the Vanity Metrics 📉: Just because an AI tool is being used doesn't mean it's actually helping. Adoption rates and click counts are just noise if they don't move the needle on real business goals. Focus on Real O

Hey Celonis Community! Ready for some major process inspiration? Today, we’re celebrating the team at Vinmar International (a global plastics and chemicals distributor) and their incredible transformation journey.Operating in over 110 countries, Vinmar was facing constant global supply chain disruptions. Instead of just reacting, they teamed up with Celonis to turn complexity into their superpower.Here is how they did it:The Mission: Turn a massive $3B business unit's Order-to-Invoice process into a fully automated, intelligent operation. The Secret Sauce: They connected their ERP, logistics, and banking data into a central Celonis cockpit. Now, an AI Agent automatically ranks the best shipping options based on cost and speed, leaving humans in the loop just for the final green light. The Results: A massive 20% efficiency boost! Processes that used to take six months of manual coordination are now done in just two days.“Celonis has absolutely given us a head start in our AI journey.” 

Hey Celonis Community! Grab your popcorn, because the tech world is undergoing a massive plot twist! We’ve officially entered AI's Second Act. The days of gasping over massive, generic LLMs that can write poems about pizza are making way for the real hero of the enterprise: Applied AI rooted in true operational context. Turns out, just throwing a ginormous model at complex business processes is like bringing a monster truck to a Mario Kart race, it’s flashy, but it’s totally going to miss the shortcuts! To actually win, AI needs to understand exactly how your business operates.Here is why operational context is stealing the show in AI's second act:Size Isn't Everything! : A smaller, laser-focused AI model packed with your organization's unique process data will run circles around a massive, generic model every single time. It's all about precision, not bragging rights! No More Blind Spots : Generic AI has no idea about your custom workflows, legacy quirks, or that one hyper-specific wo

We are thrilled to announce a massive milestone within the Celonis Community: We have officially welcomed over 200 participants into the Value Achiever Program (VAP)!To every CoE lead, Digital Transformation executive, and Intrapreneur who has joined us on this journey — thank you. Your dedication to championing Process Intelligence and driving real operational change is what makes this community so powerful. How We’ve EvolvedThe VAP has grown tremendously over 2 years. What started as an initiative – in collaboration with the Fraunhofer Institute – to help CoE leaders scale their impact and value realized has evolved into an exclusive industry-leading coaching & workshop experience.Today, the program is entirely geared toward helping you draft your own 12-Month Transformation Masterplan and Enterprise Value Framework. By focusing on 6 key streams, our cohort participants are leaving the program equipped to target a 4 to 5x expansion in realized value over the following year.  What

Hey Celonis Community! 👋 Ready for some major process inspiration?Let’s take a quick trip to Germany, home to Europe's largest production site for packaging steel: thyssenkrupp Rasselstein! They serve over 400 customers across 80 countries, but even global giants face massive market pressure.To stay ahead, they set a bold goal: digitize their end-to-end supply chain. The catch? Their massive facility was powered by more than 300 different legacy systems! Talk about a breeding ground for operational silos and data blind spots. Worse yet, planners were completely "blind" to the status of incoming raw materials from their parent company, making it impossible to pivot when delays popped up.🔗 Enter the Digital Twin To shatter these silos, the team used the Celonis Process Intelligence Platform to build a real-time digital twin of their entire supply chain!By streaming near real-time data from their parent company straight into their internal planning systems, they created a beautifully "c

Lucky number seven! Celonis has officially done it again! For the seventh year in a row, Everest Group has named Celonis a Leader in their 2026 Process Mining PEAK Matrix® Assessment. When it comes to making business processes run like magic, Celonis isn't just staying in the game, they're setting the entire standard! What Makes This Huge News? Think of process mining like giving a company a superpower X-ray vision. Instead of guessing how work flows through an organization, Celonis creates a "living digital twin" so companies can see exactly what's happening, fix roadblocks, and make things run smoother, faster, and smarter.Here is why Everest Group keeps putting Celonis right at the top of the crown:🧠 Supercharging AI: Celonis introduced their Context Model and upgraded their Orchestration Engine, giving AI agents the exact "brains" and map they need to work seamlessly alongside humans.🌐 Connecting the Dots: With Celonis Networks, companies can now optimize processes beyond their o

Hey Celonis Community! Are you looking for the secret sauce to scale AI across your enterprise fast, without hitting the usual operational roadblocks? We’ve got you covered!Whether you’re just starting your AI journey or aiming to turn existing pilots into massive, measurable ROI, this session is packed with practical strategies to help you move from hype to impact!📅 Session AvailabilityType: Webinar Date & Time: Streaming live on-demand for you 24/7! ⏰💡 What You’ll DiscoverOperational Clarity is Key: Learn why AI models need process context and real-time business data to make reliable, intelligent decisions. Avoid the "Automation Traps": Discover how to stop automating broken workflows and start reimagining processes for true digital worker collaboration. Fast-Track Value: See real-world framework examples on how top enterprises identify high-impact AI use cases and deploy them rapidly. Live Insights & Demos: Get a first-hand look at how Process Intelligence powers agentic A

Hey Celonis Community! 👋If you’ve ever run a household, you know the dread of a sudden, surprise repair. The dishwasher leaks right as you’re hosting dinner, or the water heater quits on the coldest morning of the year.Now, scale that scenario up to an industrial manufacturing plant. When a machine unexpectedly goes offline, it’s not just a minor inconvenience, it can cause a ripple effect of delays, unexpected costs, and a whole lot of stress for team leaders.So, how do top plant managers stay ahead of the game, reduce downtime, and keep everything humming along smoothly?The secret isn’t working harder or guessing better; it’s seeing clearer.Enter Process Intelligence (And a Very Special Solution)On Thursday, September 24th, the folks at Celonis are opening their doors in Amsterdam for a cozy, insightful afternoon dedicated to making plant maintenance smarter, smoother, and much less stressful.Partnering with process experts at Marcadus, Celonis is introducing the Plant Maintenance N

Hey Celonis Community! 👋Have you ever wondered what happens when one of the most complex, high-stakes organizations on the planet tries to clean up its financial operations?For years, the Department of War has chased the holy grail of a clean audit opinion. The traditional strategy? Pouring billions of dollars into highly customized, ultra-expensive "vanity" software platforms.But there’s a massive catch: when a system requires an army of PhD-level specialists just to run a basic query, the vendor holds all the keys. The career government professionals left to manage the actual funds are left locked on the outside looking in.The Department is finally shifting from high-cost, customized setups to Purpose-Built Commercial Off-the-Shelf solutions and Celonis is leading the charge!Here is exactly how process intelligence is outperforming vanity platforms, broken down for quick reading:🏛️ The Great Disconnect: Vanity vs. ValueWhy is the Department of War pivoting to a process-first COTS p

Hey Celonis Community! 👋Are you ready for a sustainability superpower that helps the planet and your bottom line? At London Climate Action Week, the buzz was all about how we are rewriting the rules of green business!For years, companies treated sustainability and competitiveness like oil and water. But that old divide is officially history.Enter Sustainability 4.0 and the Celonis Context Model! Here is how we are changing the game together:From Reporting to Execution: We’ve graduated from basic awareness and compliance reporting. Sustainability 4.0 is all about embedding green choices directly into daily operations. The Context Model Brains: Celonis acts as an operational intelligence layer. Instead of guessing, it gives humans and AI the exact context of how processes run, uncovering exactly where waste and carbon emissions hide. Token Taming: Did you know running AI models can be incredibly energy-heavy? Celonis introduces "token taming," grounding AI agents in real business logic